Privacy Policy

Information we collect

When you contact us, request a booking, create an account, submit a review or ask for a quote, we may collect your name, email address, phone number, property address, project details and account credentials. Passwords and booking verification codes are stored as secure hashes.

How we use information

We use submitted information to respond to enquiries, manage bookings, arrange roofing services, provide quotes, send service updates, operate customer accounts, prevent abuse and maintain website security.

Website sessions

The website uses essential session cookies for security, account access, form protection and booking verification. These cookies are required for the website to function and are not used for advertising.

Storage and disclosure

Information is stored in systems used to operate JBuild Solutions. We do not sell personal information. Information may be provided to service providers where reasonably necessary to host the website, deliver email or perform requested services, or where disclosure is required by law.

Security and retention

We use access controls, encrypted connections, secure password hashing, verification-code expiry and other safeguards. Information is retained only for as long as reasonably needed for business, service, security and legal purposes.

Access or correction

To ask about information associated with you, request a correction or raise a privacy concern, contact us at jbuildsolutions1@gmail.com or call +61 477 580 283.